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Beyond Paper & Ink: Maintaining Your Diagnostic Library by Ludlow Black
- source www.motor.com
DealersEdge 5-Minute Guide to Service Advisor Coaching
- by DealersEdge
DealersEdge Service Manager Network
- Membership includes monthly newsletter, forums, discounts on teleseminars, conferences, manuals etc. -
Dealership Service Management - New Century - New Responsibilities - New Tools
11 Repair Orders Equal One Car Sale
- by Randy Johnson , president of Car People Marketing - source Dealer Digest Daily (AIN Media)
Managing the service department's inventory - Time!
- Linda Hansen, from Auto Dealer Focus shares strategies for getting control of time in the service drive and shop. -
Teleseminar CD by DealersEdge
Pay Plans for Fixed Operations Staff
Secrets of Super Service Managers Revealed
by Don Tipton of DTC Retail Consulting source: DealerEdge
Service Manager Tool Kit
- 4 Critical Service Management Training Audio Programs in One Kit -
What kind of Service Manager Are You?
- Good article by Autounivercity.com
for Your Business